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Privacy Policy
Effective Date: 12.04.2024
Done Right Today ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with us, or use our services.
- Affordable, Flat Rate Pricing
- No Emergency Service Fees
- 3 Year Warranty on All Repairs
Call office for details.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, mailing address, and other details you provide when contacting us or booking a service.
- Usage Data: Information about your interaction with our website, such as your IP address, browser type, pages visited, and the time spent on those pages.
- Cookies and Tracking Technologies: To improve your experience, we may use cookies and similar tools to understand user behavior and preferences.
2. How We Use Your Information
We use the information collected for purposes including, but not limited to:
- Scheduling and providing plumbing and drain cleaning services.
- Responding to inquiries or requests.
- Improving our website and services.
- Sending updates, promotional offers, or newsletters (with your consent).
- Ensuring the security and functionality of our website.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except:
- When required to comply with legal obligations.
- With service providers who help us operate our business (e.g., payment processors or marketing tools).
- With your explicit consent.
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Opt-out of receiving promotional communications.
- Request the deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us using the information below.
6. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Done Right Today
19 Germay Dr, Wilmington, DE 19804
customerservice@donerighttoday.com
(302) 503-0504 or (610) 400-8245
The Done Right Difference
At Done Right Today, we believe every homeowner deserves fair, reliable service without added stress. That’s why we offer upfront, flat-rate pricing with no surprise fees, along with 24/7 emergency service at no extra charge for nights or weekends. Our expert technicians use only the highest quality products, ensuring lasting installations backed by some of the longest warranties in the industry. And while we’re in your home, you can count on us to treat it with respect, leaving everything just as neat and tidy as we found it. With Done Right, you get affordable solutions, trusted workmanship, and service that truly puts your comfort first.